Michael H. Bailey
403 SE 5th Circle
Battle Ground, WA. 98604
Phone 360.687.8153
Fax 360.687.8503
Work Experience:
Weller Company, Portland, OR.
Counterman March 1999 – November 1999
Parts and equipment counterman in an HVAC distributorship. Utilize a variety of media including CD ROM catalogs, hard copies of parts manuals and catalogs. Answer incoming calls; work in the warehouse, pulling orders, as well as shipping and receiving.
Meyer’s Sheet Metal, Inc. Vancouver, WA.
Manager, Outside Sales May 1998 – November 1998
The main contact in the United States for a Canadian based manufacturer.Managed a small production sheet metal manufacturing facility. Duties included, scheduling, production quota management, inside and outside sales and negotiating with vendors. Worked closely with distributors on commercial projects to whom we supplied sheet metal. Handled all pricing and quality related issues in the marketplace, to insure competency in and effective competitive position in the market.
Hadco Supply Co. Tacoma, WA.
Parts Counterman June 1997 – March 1998
Parts salesman in an HVAC parts store. Find available parts by utilizing a variety of media including, microfiche, computer files, CD ROM electronic parts catalog and hard copy parts listings. Completed factory supplied warranty forms for customers. Assisted customers in making proper selection of residential and light commercial HVAC equipment to competently meet their needs.
Evergreen Power Products Co., Inc. Seattle, WA.
Inside Sales May 1995 – March 1997
Managed Order Desk for an Electrical Supply Sales Rep. Organization, and Wholesale Distributor. Duties included answering incoming calls, shipping and receiving of goods, assisting customers in the selection of representative products and sold directly through our company. Performed related basic office duties including receiving goods into inventory and filing of orders invoices and correspondence. Assisted in the administration of a small LAN in our office.
Porter Air Conditioning Co.
Interim Branch Manager 1994 – 1994
Interim branch manager with duties which included parts counter person and order desk representative. Designed and utilized MS Works for windows spreadsheets for tracking inventory and sales. Trained branch staff in the use of ACCPAC Plus, accounting software. Company wholly owned by Lenihan Distributing.
Lenihan Distributing Co., Inc.
Order Desk Representative 1991-1994
Made recommendations and consulted with customers regarding equipment purchases. Issued invoices and credit memos for all customers’ orders. Placed emergency orders for equipment through distributors with whom the company had reciprocal relationships. Used third party report writers to design and generate ad-hoc reports using ACCPAC Plus accounting software (customer-unique pricing, model stocking levels, standard pricing maintenance, etc…). Performed an audit of the company’s computer master item file to eliminate duplication and reduce errors in the entry of orders. Established model stocking levels for equipment inventory (furnaces, air conditioners, etc…). Dispatched company owned delivery trucks.
Parts Counterman 1991-1991
Performed various functions as parts salesman, in growing parts store. Duties included ordering stock and organizing shelves to promote impulse buying by dealer service personnel. Helped to design the layout of a large parts store, designed to be a one-stop-shop for HVAC service personnel. Made occasional outside sales calls on service companies in the greater Seattle area. Taught myself to better utilize the computer system available, resulting in increased productivity. Looked up parts in a variety of media including microfiche, computer files and hard copy. Completed factory-supplied warranty forms for customers. Performed a variety of shipping duties, including UPS, RPS and common carriers.
Warehouseman 1990-1991
Maintained inventory of HVAC products, making efficient use of a limited amounted of space. Loaded and unloaded LTL and trailer load shipments. Became Familiar with various types of commercial and residential heating and cooling equipment.
Computer Experience:
Web Site Design Current
Design of web sites for private and commercial customers.
Software
MS-DOS, Windows all formats, Microsoft Office 97, Works, ACCPAC Plus, Microsoft Front Page 97,
Hardware
Have assembled a variety of systems including my own personal computer.
Personal: Age 39, Married, 4 children, and excellent health.